We’ve posted about the recent facility expansion at Methodist Richardson Medical Center in Richardson, Texas, before, but their project clearly is the gift that keeps on giving. In an article in Becker’s Hospital Review, their CEO Ken Hutchenrider definitively spells out the importance the healthcare environment has in delivering quality care:
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Like any workspace, a hospital should be carefully crafted not only to meet the needs of the customer — the patient — but also to engage and meet the needs of the staff — the physicians, nurses and other team members who make excellent outcomes possible. This is exactly the approach we took with Steelcase Health in building our newly opened Methodist Richardson Medical Center expansion.